Join the Google Customer Solutions (GCS) team, where we empower small and medium-sized businesses (SMBs) to thrive. As a trusted advisor and competitive seller, you'll play a crucial role in driving customer success by bringing Google's best solutions to businesses that form the backbone of our communities. This is a unique opportunity to collaborate with company owners, make a tangible impact on their growth, and contribute to shaping the future of innovation.

Our GCS sales teams are dedicated to fostering growth and success for our clients. We believe in a collaborative environment where innovation flourishes and having fun is part of the process.

Manage a portfolio of accounts as a dedicated Search and Performance Max (PMAX) specialist, overseeing the entire business cycle from planning and pitching to implementation. You will conduct in-depth analysis of client business objectives to craft comprehensive search and commerce strategies. Collaborate effectively with cross-site and cross-functional teams to drive both short-term and long-term account expansion.

Deliver impactful results and monitor product adoption across multiple clients by leading project components within larger initiatives. This includes developing campaign strategies, optimizing spend, and ensuring performance metrics meet or exceed customer business objectives. You will also be instrumental in testing and scaling new product launches, building key stakeholder networks, and contributing to cross-team collaborations. Your insights will help product teams identify and define areas for product enhancement.

A Bachelor's degree or equivalent practical experience is required. Candidates should possess at least 5 years of experience in digital media, sales, marketing, or product-related roles. Essential experience includes working with digital organizations and demonstrating the ability to identify and recommend improvements to product and customer strategies.

Preferred qualifications include hands-on experience with Google Ads, particularly managing digital campaigns for travel clients. Familiarity with the performance ecosystem to accelerate customer success, drive business growth, and boost product adoption is highly valued. Experience with the technical intricacies of search and shopping advertising, and collaborating with Product teams on scalable business solutions, is also beneficial. Strong client management skills, analytical thinking, campaign management and optimization expertise, and effective stakeholder management are key. Excellent investigative skills, with the capacity to process large datasets and discern significant patterns, are essential.