Join EY's Global Delivery Services as a Senior Consultant in SAP S/4HANA Service and Customer Service. You will be instrumental in driving service management excellence by configuring and deploying SAP Service modules to align with business objectives and support enterprise growth. This role offers a dynamic environment to collaborate with cross-functional teams, provide subject matter expertise, and contribute to impactful solutions.

This is an opportunity for seasoned professionals experienced in SAP service management, ready to support key projects, advise stakeholders, and foster innovation within a high-performing team. Embrace the chance to shape your future with confidence and contribute to building a better working world.

Lead the Service Management module, leveraging SAP S/4HANA's advanced capabilities to boost organizational productivity and drive sustained business growth.

Develop and validate comprehensive functional specifications for critical business initiatives, ensuring alignment with strategic organizational goals.

Evaluate and optimize business processes to ensure successful project delivery and effective knowledge transfer across the enterprise.

A strong background in SAP S/4HANA Service and Customer Service modules is essential.

Demonstrate a thorough understanding of service-oriented business processes, including in-house repair, field service repair, workshop repair, service contract-based repair, and execution order procedures.

Possess advanced knowledge of service quotations, service contracts, service orders, service order confirmations, maintenance service orders, and recurring services.

Proven experience as a Lead in at least one SAP S/4HANA Service implementation project is required.

Exhibit strong proficiency in cross-topic integration with FICO, SD, MM, PM, CATS, and related modules.

Showcase a proven ability to troubleshoot and resolve issues within service management systems.

Excellent communication skills are necessary for effective interaction with both technical and business stakeholders.

Demonstrate the capacity to manage and engage business stakeholders professionally.

Possess deep configuration expertise in SAP S/4HANA Service.