SAP Service Delivery Manager

Capgemini

12–14 yrs Navi Mumbai Full Time Hybrid (office + remote)
Capgemini logo
Posted : today
Actively hiring

Job description

Join Capgemini Engineering, a global leader in engineering services, where you can contribute to groundbreaking projects in technology and engineering. We are seeking an experienced SAP Service Delivery Manager to lead our Application Management engagements. This role offers a dynamic career path with opportunities for growth, personalized guidance, and comprehensive wellness benefits.

Responsibilities

As a SAP Service Delivery Manager, you will oversee the delivery of Incident, Problem, Change, and Request Management for SAP Application Management. You will drive program planning, P&L management, and operational transformation initiatives. Responsibilities also include managing client relationships, developing Statements of Work, and ensuring successful execution of Agile/Scrum methodologies across multiple projects.

Qualifications

We are looking for seasoned Service Delivery Managers with 12-14 years of experience, possessing a strong background in AMS delivery and techno-functional expertise in SAP (ECC and S/4HANA). Proven experience in client-facing roles, P&L management, and driving operational improvements is essential. Candidates should have certifications like ITIL, PMP, and familiarity with Agile/Scrum methodologies.

Essential Skills

SAPITILPMPAgileScrumIncident ManagementProblem ManagementChange ManagementRequest ManagementApplication Management Services (AMS)S/4HANAECC

Highlights

  • Actively hiring

More Details

RoleSAP Service Delivery Manager
IndustryInformation Technology & Services
DepartmentProject Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Capgemini logo

Capgemini

Information Technology & Services

SAP Service Delivery Manager at Capgemini | SkillMX | SkillMX