SAP Service Delivery Manager
Capgemini
Capgemini
Join Capgemini Engineering, a global leader in engineering services, where you can contribute to groundbreaking projects in technology and engineering. We are seeking an experienced SAP Service Delivery Manager to lead our Application Management engagements. This role offers a dynamic career path with opportunities for growth, personalized guidance, and comprehensive wellness benefits.
As a SAP Service Delivery Manager, you will oversee the delivery of Incident, Problem, Change, and Request Management for SAP Application Management. You will drive program planning, P&L management, and operational transformation initiatives. Responsibilities also include managing client relationships, developing Statements of Work, and ensuring successful execution of Agile/Scrum methodologies across multiple projects.
We are looking for seasoned Service Delivery Managers with 12-14 years of experience, possessing a strong background in AMS delivery and techno-functional expertise in SAP (ECC and S/4HANA). Proven experience in client-facing roles, P&L management, and driving operational improvements is essential. Candidates should have certifications like ITIL, PMP, and familiarity with Agile/Scrum methodologies.
Capgemini
Information Technology & Services