Join Capgemini Engineering, a global leader in engineering services, and be part of a team that empowers innovative companies worldwide. We specialize in digital and software technology, driving R&D and engineering solutions across diverse industries. This role offers a career filled with opportunities for making a significant impact and experiencing dynamic daily challenges.

Lead and manage extensive SAP S/4HANA Application Management Services (AMS) engagements, ensuring superior service quality and operational resilience. Drive delivery governance, effectively manage stakeholders, and maintain end-to-end accountability for SAP support and enhancement services. Contribute to business expansion through involvement in pre-sales activities, developing value propositions, and identifying add-on sales prospects. Supervise cross-functional teams of over 100 Full-Time Employees (FTEs), focusing on resource allocation, service delivery metrics, and continuous enhancement programs. Ensure strict adherence to ITIL and Agile/Scrum methodologies while cultivating strong client relationships to achieve desired business outcomes.

Required experience spans 14-16 years, with deep expertise in SAP S/4HANA AMS Delivery, including leadership, service delivery management, hypercare, and support operations. Proficiency in key business process areas such as Order-to-Cash (OTC), Source-to-Pay (STP), and Record-to-Report (RTR), along with strong Finance & Procurement knowledge. Familiarity with the SAP ecosystem, including Ariba, Concur, OpenText VIM, MDG, and Solution Manager (SolMan). Demonstrated skills in Service Management & Governance, encompassing ITIL principles, SLA/KPI management, stakeholder engagement, client interaction, and driving continuous improvements. Proven leadership and project management capabilities, including managing large teams (100+ FTEs), Agile/Scrum methodologies, JIRA, MS Project, pre-sales, and delivery governance.