Join NTT DATA as a SAP S/4HANA CS-SD Lead and drive transformative SAP S/4HANA projects. This role focuses on end-to-end ownership of service-to-cash and order-to-cash processes, ensuring alignment with SAP best practices and business service strategies. You will collaborate with stakeholders and cross-functional teams to enhance sales, service execution, billing, and customer experience.

NTT DATA is a global leader in business and technology services, dedicated to accelerating client success and fostering positive societal impact through responsible innovation. We are at the forefront of AI and digital infrastructure, offering comprehensive capabilities in enterprise AI, cloud, security, and application services.

Lead SAP S/4HANA CS and SD workstreams in transformation programs, managing Greenfield, Brownfield, or Selective Data Transition initiatives. Own the complete Order-to-Cash and Service-to-Cash lifecycles and serve as the primary point of contact for CS/SD escalations.

Drive solution design and configuration for SAP SD (Sales Orders, Pricing, Billing) and SAP CS (Service Orders, Contracts). Ensure the adoption of S/4HANA simplifications, Fiori apps, and embedded analytics, guiding strategies for CS transition.

Spearhead Fit-to-Standard workshops and process harmonization, assessing custom code impacts for CS/SD in S/4HANA, and guiding master data conversion. Coordinate integration with MM, WM/EWM, TM, PM, FI/CO, and GTS teams for seamless functionality across sales, service, logistics, and finance.

Lead all testing phases (unit, SIT, UAT) and defect management for CS/SD modules. Own cutover planning for critical order and billing processes and provide essential go-live and hypercare support for business continuity.

Ensure adherence to SAP Activate methodology and project standards, reviewing functional designs and test artifacts. Mentor CS and SD consultants and facilitate knowledge transfer within the team.

A minimum of 10-12 years of SAP experience is required, with deep hands-on expertise in SAP SD (Order-to-Cash) and SAP CS (Service Management). A strong track record of at least 2-3 full-cycle SAP S/4HANA transformation projects in a lead capacity is essential, alongside a solid understanding of service management and sales processes.

Demonstrated experience with S/4HANA SD simplifications, FSCM Credit Management, and CS integration with SD, MM, and FI is crucial. Familiarity with the S/4HANA Service Management roadmap is expected. Experience with SAP FSM or CX Service, LeanIX, or Signavio for process flow preparation is considered a significant advantage.

Proven leadership in delivering CS/SD solutions for large SAP programs is a must. Excellent stakeholder management and communication skills are vital, as is experience working in global, onshore-offshore, and multi-country environments. Strong analytical, problem-solving, and mentoring capabilities are key to translating complex service requirements into effective SAP solutions.