Join NTT DATA, a global leader in business and technology services, as a SAP S/4HANA CS/SD Lead. This role is pivotal in driving large-scale SAP S/4HANA transformation projects, focusing on Customer Service (CS) and Sales & Distribution (SD) workstreams.

You will own the end-to-end service-to-cash and order-to-cash processes, ensuring seamless alignment with SAP S/4HANA best practices. This is an opportunity to shape client success and contribute to innovative digital solutions in a forward-thinking organization.

Lead SAP S/4HANA CS and SD workstreams through Greenfield, Brownfield, or Selective Data Transition projects. Take ownership of Order-to-Cash and Service-to-Cash processes, serving as the primary escalation point for all CS/SD related matters.

Drive solution design and configuration for SAP SD (Sales Orders, Pricing, Billing) and SAP CS (Service Orders, Contracts). Ensure the adoption of S/4HANA simplifications, Fiori apps, and embedded analytics. Facilitate Fit-to-Standard workshops and assess custom code impacts.

Coordinate closely with integrated modules like MM, FI/CO, and PM. Lead unit testing, SIT, UAT, and defect management, including cutover planning and go-live support. Mentor consultants and ensure adherence to SAP Activate methodology.

A minimum of 10-12 years of SAP experience with strong hands-on expertise in SAP SD and SAP CS is essential. You should have successfully led at least 2-3 full-cycle SAP S/4HANA transformation projects.

Demonstrated understanding of service management and sales processes is crucial, along with experience in S/4HANA SD simplifications and FSCM Credit Management. Familiarity with S/4HANA Service Management roadmap is required.

Proven ability to lead CS/SD delivery in complex SAP programs, coupled with strong stakeholder management and communication skills, is vital. Experience in global, multi-country environments is a significant advantage.