Join our team as an experienced SAP S/4HANA CS/SD Consultant, playing a crucial role in end-to-end SAP S/4HANA transformation and implementation projects. You will contribute significantly to configuration, testing, data migration support, and post-go-live stabilization of Customer Service (CS) and Sales & Distribution (SD) processes. This position emphasizes hands-on functional delivery, focusing on Service-to-Cash and Order-to-Cash (O2C) processes, adhering to SAP S/4HANA best practices.

Configure and support SAP S/4HANA SD processes, encompassing sales order management, pricing, delivery, shipping, and billing. Handle SAP CS configurations for service notifications, service orders, service contracts, warranties, and resource-related billing. Ensure seamless CS-SD integration for service and billing functions. Support S/4HANA transformation by assisting with conversions or greenfield implementations, applying S/4HANA simplifications, Fiori apps, and embedded analytics. Participate actively in Fit-to-Standard workshops and requirement clarification sessions.

Collaborate effectively with MM, WM/EWM, TM, PM, and FI/CO teams for comprehensive end-to-end integration. Support Business Partner and customer master data configuration and validation. Coordinate with technical teams on RICEFW objects and interfaces. Prepare and execute unit and SIT test cases for CS and SD scenarios, providing UAT support and resolving defects. Assist with data migration validation for key entities. Support cutover activities and provide hypercare support post go-live, documenting issues and resolutions. Maintain functional specifications, configuration documents, test scripts, and user guides, adhering to SAP Activate methodology and project standards.

We are looking for a seasoned SAP functional expert with 5-8 years of experience in SAP SD (Order-to-Cash) and SAP CS (Service Management). A proven track record of at least one full-cycle SAP S/4HANA implementation or conversion project is essential. A strong understanding of sales and customer service processes is required.

Candidates should possess hands-on experience with S/4HANA SD configuration, CS integration with SD and FI, and the Business Partner (BP) concept. Exposure to S/4HANA Service Management or FSM is advantageous. Familiarity with LeanIX or Signavio for process flow discussions is a plus.

Preferred qualifications include SAP S/4HANA or SAP SD/CS certification and experience with SAP Activate methodology. Industry exposure to Manufacturing, Utilities, Automotive, or Industrial Equipment is beneficial. Experience with PM or EWM is also an advantage.

Essential soft skills include strong analytical and troubleshooting abilities, excellent communication and documentation skills, and the capacity to thrive in onshore-offshore and multi-country delivery models. A willingness to continuously learn and adapt to S/4HANA innovations is paramount.