Join NTT DATA as a SAP Commissions Consultant, contributing to the ongoing support, maintenance, and optimization of SAP Commissions (formerly CallidusCloud) within an AMS environment. This role is crucial for ensuring system stability, accurate commission calculations, and prompt resolution of business-critical issues.

At NTT DATA, we believe in fostering growth and innovation. We seek passionate individuals eager to build a career in a forward-thinking and inclusive organization. Our commitment to our employees' professional and personal development is paramount to our sustained success and market leadership.

Key responsibilities include providing L2/L3 application support, monitoring commission runs, and troubleshooting calculation errors. You will manage incident, service request, and problem tickets within strict SLAs. Additionally, you'll configure and maintain compensation plans, crediting rules, incentive calculations, and quotas. Data validation, processing, and adjustment are essential, alongside close collaboration with Sales Operations and Finance teams to investigate discrepancies and explain calculations.

Further duties involve identifying and rectifying performance bottlenecks, optimizing batch jobs, and maintaining comprehensive documentation to ensure audit readiness and compliance with compensation policies. Proactive engagement in performance tuning and system optimization is expected to maintain peak operational efficiency.

We are looking for a candidate with 3-8+ years of experience in SAP Commissions/CallidusCloud and Incentive Management. A strong background in an AMS support model, including ticketing systems, SLAs, and ITIL processes, is required. Proficiency in SQL for data validation and troubleshooting, along with familiarity with integrations such as ETL tools and APIs, is essential.

Functional expertise in Sales Compensation and Incentive Management processes, coupled with exposure to Finance/Sales Operations workflows, is highly valued. Analytical problem-solving skills are critical for success in this role. Prior experience in production support is strongly preferred. Nice-to-have qualifications include SAP Commissions certification and experience with reporting tools like Tableau or Power BI.