Seeking an experienced SAP Ariba Production Support Consultant to join our team. This role focuses on ensuring the smooth operation and continuous improvement of our SAP Ariba environment.

Ideal candidates will possess deep module expertise in one or more key Ariba areas, including Buying and Invoicing (B&I), SLP, Sourcing, and Contracts. You will be instrumental in maintaining system integrity and supporting business users.

Key responsibilities include managing production support requests, addressing technical issues, rerunning failed processes, and resolving order-related problems to ensure optimal business user support. You will also monitor daily data loads from SAP ECC to Ariba and handle user assistance requests, system data inquiries, and feasibility assessments for system changes.

This role also involves proactive monitoring of interface failures for Purchase Orders, Receipts, Invoices, and Supplier integration. You will collaborate closely with ERP and interface teams to resolve and reprocess failed transactions. Furthermore, you will be responsible for generating weekly/monthly reports to track transaction statuses and creating ad-hoc reports as required by business teams. Managing Ariba Administration email accounts and coordinating support activities with other teams like Security, Basis, and OneSource are also critical functions.

A minimum of 3 years of experience in SAP Ariba production support is essential. Expertise in one or more of the following SAP Ariba modules is required: Buying and Invoicing (B&I), SLP, Sourcing, or Contracts.

Demonstrated experience in handling production support activities, including technical problem-solving and process reruns, is crucial. Familiarity with monitoring daily data loads from SAP ECC into Ariba and providing user support for system usage, data requests, and feasibility studies is also necessary. Experience with interface monitoring and resolution for key transaction types is expected. While not mandatory, prior experience with ServiceNow ticketing tools would be advantageous.