NTT DATA is seeking a skilled Salesforce QA Automation Engineer to join our dynamic team in Bangalore, India. This role is ideal for innovative and passionate individuals eager to grow within a forward-thinking organization.

As a key member of our quality engineering team, you will be instrumental in ensuring the highest standards of software quality for our Salesforce implementations and related digital solutions.

Develop and maintain robust automated test suites using Cypress and JavaScript/TypeScript for functional, regression, and integration testing. Design comprehensive test strategies, plans, and scenarios, including data management and release reporting.

Execute manual and automated tests across Salesforce Service Cloud, Lightning components, Flows, Apex, and integrations. Validate Einstein Bots, Omni-Channel routing, digital engagement channels, and API integrations. Integrate automated tests with CI/CD pipelines and actively participate in sprint ceremonies and defect resolution.

We require 5-7 years of software quality assurance experience, with at least 3 years focused on hands-on test automation using Cypress and proficiency in JavaScript/TypeScript.

Demonstrated experience testing Salesforce applications, particularly Service Cloud, Lightning, Flows, Apex, LWC, security, and integrations is essential. Experience with enterprise chatbots, AI solutions, and REST API testing using tools like Postman is also necessary. Strong knowledge of test design techniques, risk-based testing, and defect management is expected. The ability to communicate test risks and recommendations effectively to both technical and business stakeholders is crucial.