Join NTT DATA, a global leader in business and technology services, and contribute to our mission of accelerating client success and societal impact through responsible innovation. We are seeking a skilled Salesforce Business Analyst to join our dynamic team.

As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. This position offers an exciting opportunity to work with cutting-edge technologies and collaborate with diverse teams.

NTT DATA is committed to fostering an inclusive, adaptable, and forward-thinking environment. If you are passionate about growth and innovation, we encourage you to apply.

This role involves collaborating closely with business stakeholders, Product Owners, architects, developers, and QA teams. You will be responsible for translating complex business needs into clear and actionable Salesforce requirements.

Key responsibilities include understanding business processes, identifying opportunities for improvement, and defining user stories and acceptance criteria. You will also support solution design and ensure that the delivered Salesforce functionality aligns with business expectations.

Engage with stakeholders to grasp business objectives and challenges. Conduct requirement-gathering workshops and analyze current and future-state business processes. Translate these requirements into Epics, Features, User Stories, Functional Requirements, and Acceptance Criteria, meticulously maintaining product backlog items in tools like Jira or Azure DevOps.

We are looking for an experienced Salesforce Business Analyst to excel in this role. The ideal candidate possesses a strong understanding of business processes and the ability to identify areas for enhancement.

Essential skills include proficiency in Salesforce, business analysis, requirement gathering, and defining user stories. Experience with tools such as Jira and Azure DevOps is also required for backlog management.

While the role summary highlights the need for experience, specific years are not detailed. The core requirement is the ability to effectively translate business needs into technical specifications within the Salesforce ecosystem.