Join NTT DATA, a global technology leader, and contribute to innovative AI-powered solutions as a Salesforce Agentforce Developer. We are looking for passionate individuals to design and build cutting-edge agent solutions on the Salesforce platform. This role offers an opportunity to work with advanced AI capabilities and drive digital transformation for our clients.

As part of an inclusive and forward-thinking organization, you will collaborate with a team of experts to deliver impactful solutions. NTT DATA is committed to accelerating client success and making a positive societal impact through responsible innovation. We are recognized as a leader in AI and digital infrastructure, providing comprehensive services across enterprise-scale AI, cloud, security, and more.

Design, configure, and develop Agentforce agents and associated business use cases. This includes setting up agent topics, instructions, actions, and conversational flows. You will integrate Agentforce with core Salesforce components like Apex, Flows, and APIs, as well as external systems. Develop supporting code for Apex, LWC, and Flows, and leverage Salesforce AI capabilities including Prompt Builder. Implement robust security and data-access controls, and troubleshoot to optimize agent performance. Translate complex business requirements into scalable and effective Agentforce solutions.

We require a skilled Salesforce Agentforce Developer with at least 5 years of overall Salesforce experience, including a minimum of 2 years specifically in Salesforce AI/Agentforce development. Essential skills include hands-on Agentforce configuration, understanding of Agent Builder concepts, prompt design and grounding. Proficiency in Apex, Flow, LWC, SOQL, and Salesforce APIs is mandatory, along with experience in Sales Cloud and/or Service Cloud. A strong grasp of Salesforce security, data-access architecture, and API integration is crucial. Excellent analytical and communication skills are also vital for this role.