Join NTT DATA's AI Go-to-Market (GTM) team as a Sales Operations Manager, playing a pivotal role in driving growth and operational excellence for our AI business. This position is crucial for supporting the AI GTM organization, ensuring robust pipeline management, opportunity governance, and accurate executive reporting across the AI portfolio. Collaborate closely with sales leaders, client executives, and delivery teams to embed operational rigor throughout the opportunity lifecycle, from qualification to delivery transition.

This role demands a highly analytical and detail-oriented individual who can maintain data integrity, provide actionable insights, and develop scalable processes to support pipeline expansion, revenue realization, and overall business performance. You will be instrumental in shaping the operational foundation for our next generation of AI-powered solutions.

Oversee and manage the AI opportunity pipeline, ensuring accurate data within Salesforce and other systems. Validate opportunity quality, stage progression, and forecasting assumptions, addressing any data inconsistencies or compliance issues.

Partner with GTM leadership to establish and maintain pipeline governance processes, tracking key metrics like conversion rates, win rates, and sales cycle duration. Provide actionable insights to leadership and support deal and pipeline reviews.

Collaborate with delivery leadership and resource managers to ensure staffing readiness for opportunities, monitoring workforce planning against projected pipeline growth and identifying potential staffing risks early.

Maintain data integrity across Salesforce, reporting dashboards, and workforce planning tools. Develop and maintain executive dashboards and KPI reports, analyzing business trends to recommend operational improvements.

Ensure AI opportunities are properly identified, tagged, and reported, partnering with various teams to improve visibility into AI engagements. Support the evolution of AI sales taxonomy, reporting standards, and governance processes.

A Bachelor's degree in Business, Finance, Analytics, Information Systems, or a related field is required.

Possess a minimum of 8 years of experience in Sales Operations, Revenue Operations, Business Operations, GTM Operations, or a similar function.

Demonstrate strong proficiency with Salesforce CRM and pipeline management processes, alongside experience supporting executive reporting, forecasting, and business performance management.

Exhibit advanced analytical skills with expertise in Excel, reporting tools, and dashboard development. A keen attention to detail and commitment to data quality are essential.

Excellent communication and stakeholder management skills are critical for success in this role.