Join NTT DATA, a global leader in business and technology services, and contribute to our mission of accelerating client success and driving positive societal impact through responsible innovation. We are seeking a skilled Routing and Switching - Systems Support Analyst to enhance our team in Noida, India. This role is crucial for providing 24x7x365 support and analyzing technical networking challenges to deliver effective solutions.

As a Systems Support Analyst, your responsibilities will include gathering requirements, diagnosing and resolving complex networking issues, and recommending optimal solutions. You will actively participate in daily operations meetings to ensure compliance with SLAs and provide essential support for customer environments around the clock. Your contributions will be vital in maintaining network stability and performance.

This position requires hands-on experience troubleshooting routing protocols such as RIP, EIGRP, and OSPF, along with proficiency in network monitoring tools like Voyence and Solarwind. A solid understanding of WAN/LAN internetworking, network architecture, and platform operating systems is essential. Additionally, advanced skills in wireless infrastructure troubleshooting, requirement gathering, and change management processes are necessary. Strong communication, customer service, and teamwork abilities are expected, along with the capacity to work independently.