This role is part of the Global Finance Information Center (GFIC), focusing on Accounts Receivable and Cash Application for LAD countries. You will be instrumental in managing customer payment activities, ensuring accurate application, and resolving discrepancies. The position involves close collaboration with customers and internal teams to maintain precise customer accounts.

The Cash Application Analyst is responsible for identifying and applying customer payments to the correct Accounts Receivable invoices. Key duties include investigating and resolving unapplied cash, unidentified receipts, short payments, and other payment anomalies. You will also perform reconciliations, support month-end closing, manage records, and contribute to enhancing operational efficiency through process improvement initiatives.

Key responsibilities include managing customer payment activities for assigned LAD countries, accurately identifying and applying receipts to AR invoices, and ensuring timely cash posting. You will maintain detailed customer payment records and supporting documentation.

Additionally, you will research and resolve payment exceptions such as unapplied cash, unidentified receipts, short payments, and overpayments. This involves investigating discrepancies, obtaining missing information from stakeholders, and determining appropriate resolution steps.

Collaborate closely with Portuguese-speaking customers and internal teams like Collections, AR, and Sales to resolve account issues. Perform customer-account and payment reconciliations, investigate differences, and support month-end close activities. Contribute to identifying recurring cash-application issues and improving overall process accuracy and efficiency.

Essential requirements for this role include strong Portuguese-language proficiency for business and customer interactions. You must have hands-on experience in Cash Application or customer-payment processing and the ability to accurately apply customer payments to AR invoices.

Demonstrated capability or experience in payment and account reconciliation is necessary. You should be adept at investigating and resolving issues like unapplied cash, unidentified receipts, short payments, overpayments, and general payment discrepancies.

Effective collaboration skills with customers and internal departments are crucial. The ability to maintain accurate records and reporting, coupled with support for month-end activities, strong attention to detail, and robust problem-solving capabilities, is expected.