Quality Process Professional - A
Capgemini
Capgemini
As a Quality Process Professional, you will be instrumental in establishing and maintaining robust quality processes. This role involves architecting and defining Quality Management Systems to ensure standardized operations.
You will develop and manage process assets, methodologies, and best practices to enhance delivery efficiency. Furthermore, you will act as a Subject Matter Expert (SME) in areas like Agile, Service Management, and Six Sigma.
Your responsibilities extend to creating and maintaining process metrics, baselines, and prediction models at the account level to support data-driven execution and governance. This includes supporting the creation of estimation models.
This position requires planning and driving external quality certification initiatives to build confidence among stakeholders regarding the QMS's reliability. You will also conduct Quality Audits to monitor compliance, provide early warnings, and identify opportunities for improvement and best practices.
The role includes developing and delivering Quality training programs to elevate awareness and skills. You will also support the sales function by creating assets that showcase Capgemini's processes, assets, and platforms. Additionally, you may be called upon to provide solutioning assistance as a Subject Matter Expert.
Establish and manage quality processes, including architecting and defining Quality Management Systems for standardized ways of working. Develop and manage process assets, methodologies, and best practices to facilitate delivery. Act as a Subject Matter Expert (SME) in domains such as Agile, Service Management, and Six Sigma. Create and maintain process metrics baselines and prediction models at the account level to support data-driven execution and governance. Support the creation of estimation models.
Plan and drive external quality certification initiatives to assure stakeholders of QMS robustness. Conduct Quality Audits to monitor compliance, provide early alerts, and identify best practices and improvement opportunities. Develop and conduct Quality trainings to enhance awareness and skills. Create assets for the sales function highlighting Capgemini's processes, assets, and platforms. Assist with solutioning as a Subject Matter Expert when required.
Proven experience in establishing and running quality processes. Demonstrated ability to architect, define, and maintain Quality Management Systems. Experience in developing and managing process assets, methodologies, and best practices. Subject Matter Expertise in areas like Agile, Service Management, and Six Sigma. Proficiency in creating and maintaining process metrics baselines and prediction models for data-driven execution and governance. Experience in supporting the creation of estimation models.
Capability to plan and drive external quality certification initiatives. Experience in conducting Quality Audits for compliance monitoring and identifying improvement opportunities. Skill in developing and conducting Quality trainings. Ability to create sales enablement assets. Experience in solutioning as a Subject Matter Expert is advantageous. This role is for experienced professionals.
Capgemini
IT Consulting