Join Optum, a global leader dedicated to improving health outcomes through technology. We are seeking a skilled Quality Engineering Lead to drive our quality initiatives within the Medical Record Retrieval (MRR) team. This role offers a unique opportunity to shape the future of health optimization by connecting people with essential care and resources. You'll be part of an inclusive culture with talented colleagues, comprehensive benefits, and ample career development prospects. Embrace our mission to Care, Connect, and Grow together as you make a significant impact.

In this role, you will also contribute to designing and deploying AI-powered solutions, translating business needs into scalable applications that enhance products and workflows.

As a Quality Engineering Lead, you will be instrumental in designing, developing, and maintaining robust Playwright automation frameworks using TypeScript/JavaScript for our Salesforce-based Retrieval Console and related workflows. Your responsibilities include building comprehensive end-to-end, functional, regression, and API automated test suites. You will automate complex Salesforce scenarios, validate customizations and integrations, and leverage AI/agentic tooling to enhance test coverage and generation. Integrating automated tests into CI/CD pipelines for continuous testing and reliable releases is a key aspect of this role. Additionally, you will perform root-cause analysis for production defects, maintain regression suites, convert defects into test cases, and refactor automation for optimal stability and efficiency. Collaboration with developers, Product Managers, Scrum Masters, and DevOps within Agile/SAFe ceremonies is essential, as is preparing detailed test documentation, defect reports, and automation metrics. You will also guide junior QA engineers and champion quality-engineering and AI-adoption best practices.

We are looking for a candidate with a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, complemented by 5+ years of hands-on QA experience, particularly in functional and automation testing. A strong background in building and maintaining Playwright automation frameworks with TypeScript/JavaScript is essential. Proven expertise in Salesforce application testing, including customizations and integrations, along with solid experience in REST API test automation and backend service validation, is required. You must have practical experience integrating automated tests into CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab, or Azure DevOps, and be proficient with defect tracking and test management tools such as Rally/Jira or TestRail. A solid understanding of SDLC, STLC, and Agile/SAFe methodologies, coupled with excellent analytical, communication, and cross-functional collaboration skills, is crucial for success in this role.