Seeking a Quality Engineering Lead to guide a team, accelerate delivery, and drive quality throughout the application lifecycle. This role focuses on developing end-to-end testing strategies using established quality processes and methodologies. You will apply testing principles to define and implement key metrics for managing test execution and defect resolution.

- Lead and mentor a team of quality engineers, fostering professional growth and skill development. - Actively participate in team discussions and contribute to problem-solving. - Drive independent performance and become a Subject Matter Expert (SME). - Collaborate with cross-functional teams to align quality objectives with project goals. - Continuously improve testing processes for enhanced efficiency and effectiveness. - Facilitate clear communication between stakeholders regarding quality matters.

- Minimum 2-5 years of experience in Quality Engineering, with a strong focus on Genesys Voice Platform. - Proven ability to lead and mentor a team. - Expertise in developing and implementing end-to-end testing strategies. - Proficiency in defining and tracking key quality metrics. - Familiarity with defect management and resolution processes. - Skilled in coordinating multi-disciplinary teams and ecosystem integration. - A commitment to continuous process improvement and stakeholder communication.