Project Manager - Order to Cash (OTC)
NTT DATA
NTT DATA
Spearhead the Order-to-Cash (OTC) workstream as a Contract Project Manager within the AmpliFi ERP Upgrade Program. This pivotal role involves overseeing sales order processing, billing, accounts receivable, and collections. The objective is to redefine and implement OTC processes that enhance business continuity and elevate the customer experience.
This hybrid position, based in India, requires 6-10 years of experience, with a strong focus on project management and OTC transformations. You will be instrumental in driving critical program milestones.
Lead the end-to-end Order-to-Cash workstream, including sales order processing, billing, accounts receivable, and collections. Develop and execute comprehensive project plans, timelines, and deliverables for the OTC domain. Facilitate key meetings, workshops, and steering committee sessions specific to OTC. Collaborate closely with sales operations, billing, and credit/collections teams to define future-state processes and requirements. Coordinate the configuration, testing, and validation of order management, billing, and AR modules. Manage customer master data readiness initiatives in sync with the Data workstream. Track and manage dependencies with other program workstreams, such as R2R and Data. Prepare status reports and support steering committee updates for the O2C domain. Plan and oversee User Acceptance Testing (UAT) with business stakeholders and end-users. Support training, communication, and change management efforts for OTC process enhancements. Adhere to AmpliFi program governance and PMO standards. Participate in cross-workstream coordination and escalate risks and issues as needed.
Possess a Bachelor's degree in Business, Finance, Supply Chain, or a related field. Bring 6-10 years of project management experience, with at least 3 years focused on order management, billing, or accounts receivable transformation. Demonstrate familiarity with ERP OTC modules, such as Oracle Order Management. Exhibit a solid understanding of end-to-end order-to-cash cycles, basic revenue recognition principles, and credit/collections processes. Strong stakeholder management capabilities, especially with commercial and customer-facing teams. Excellent written and verbal communication skills in English. Proficiency in project management tools like Jira or Smartsheet, and collaboration platforms such as MS Teams or SharePoint. Ability to coordinate with global stakeholders across different time zones. Skilled in facilitation, negotiation, and conflict resolution. While not mandatory, a PMP, PRINCE2, or equivalent certification is preferred.
NTT DATA
IT Consulting