Join NTT DATA, a global leader in business and technology services, and contribute to a forward-thinking and inclusive organization. We are actively seeking a skilled Production Support professional to bolster our team.

This role is integral to ensuring the smooth and efficient operation of our production environments. You will be part of a dynamic team that plays a critical role in maintaining high availability and performance for our clients' critical systems.

As a Production Support specialist, your primary duties will involve monitoring production systems, responding to incidents, and performing root cause analysis for any issues that arise.

You will also be responsible for implementing proactive measures to prevent future occurrences and collaborating with development and operations teams to resolve complex technical challenges. This role requires a keen eye for detail and a commitment to maintaining system integrity.

The ideal candidate will possess a strong background in SRE Production Support, with hands-on experience in OpenShift Cloud, Tomcat, Python, Splunk, Open Telemetry, and Basic Networking principles.

Familiarity with secondary skills such as AppDynamics, DevOps tools, and Shell scripting is a plus. While specific educational qualifications are not detailed, a solid understanding of production environments and troubleshooting methodologies is essential for success in this position.