Join our dynamic gTech Ads team, a pivotal group within Google focused on delivering comprehensive support and technical services across our extensive Ad products portfolio. We empower customers, from small businesses to large enterprises, to maximize their success with Google's Ad and Publisher products. Our mission involves enhancing self-help resources, providing expert direct support, optimizing account setups, implementing ad campaigns, and delivering sophisticated media and technical solutions.

We are at the forefront of innovation, partnering closely with Sales, Product, and Engineering teams to refine products and elevate the client experience. As a global, cross-functional unit, we are dedicated to ensuring our clients achieve exceptional return on investment and maintaining our status as a trusted partner. This role offers the unique opportunity to contribute to the evolution of Android, Google’s leading mobile operating system used by billions worldwide, making computing power accessible to everyone and fostering innovation in applications and services.

Key responsibilities include collaborating with internal teams to define and execute technical roadmaps aligned with business objectives. You will be instrumental in dissecting complex, ambiguous business problems and formulating actionable, results-driven strategies.

Build and implement robust product architectures and solution roadmaps, including the design of supporting infrastructure. You will also develop and manage launch programs for new products and features, ensuring thorough testing and successful broad-scale deployment. Furthermore, you will conduct implementation reviews, translate new product functionalities into operational realities, and ensure the swift resolution of technical challenges.

Ensure that technical solutions facilitate data accessibility for analytical teams, supporting operational reporting and visualization. You will also work alongside product engineers to advance core platforms and develop applications utilizing standard and Google-specific software development tools. This role requires the ability to navigate complex organizations, manage multiple cross-functional stakeholders, and consult on optimal solutions.

Essential qualifications include a Bachelor’s degree or equivalent practical experience, coupled with at least 3 years of experience in troubleshooting technical issues for partners or customers. Demonstrated experience in either system design or code review (e.g., Java, C++, Python) is required.

Preferred qualifications include a Master’s degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field. We are seeking candidates with 5 years of experience in project management, analytics, software coding, or customer-facing web technologies. Expertise in data analysis and SQL/MySQL, along with 5 years of experience with Unix or Linux operating systems and commands, is highly valued.

This role demands the ability to thrive in ambiguous environments, overcome intricate challenges, and scale solutions effectively within a large, distributed organization. Strong capabilities in navigating complex business structures, managing diverse cross-functional stakeholders, and providing consultative recommendations are crucial.