Join Sarvam in building India's sovereign AI platform, focusing on making AI work for the nation. This role is pivotal in shaping our monetization strategy, ensuring sustained revenue through effective pricing, billing, and retention initiatives.

You will be at the forefront of pricing architecture, subscription systems, and customer lifecycle management, collaborating with cross-functional teams to convert users into long-term revenue contributors.

Design and implement comprehensive pricing strategies, including tiering and experimentation, to align with user willingness to pay.

Own the end-to-end subscription and billing infrastructure, managing metering, invoicing, and renewal processes.

Develop and execute retention playbooks to minimize churn, diagnose user drop-off points, and implement in-product and off-product interventions.

Create distinct strategies for first-time payer conversion and repeat purchase value enhancement.

Establish loyalty programs and affiliate models to boost Lifetime Value (LTV) and support distribution.

Requires 5+ years of product management experience, with 2-3 years specifically focused on monetization, subscriptions, or growth initiatives within a startup environment.

Proven track record of shipping pricing changes and analyzing their outcomes.

Deep understanding of metering, billing, plans, pricing, subscriptions, expiry, and coupons, with informed opinions on industry-standard tools.

Demonstrated success in reducing churn, with the ability to discuss specific strategies and metrics.

Familiarity with both on-app interventions (paywalls, upsells) and off-app interventions (lifecycle messaging, payment retries).

Proficiency in analyzing key metrics such as ARPU, LTV, payback periods, and retention curves, with the ability to perform SQL queries for data extraction.