Product Manager, Customer Incentives and Growth Platforms

Google

5+ yrs Bengaluru Full Time Remote
Google logo
Posted : today
Actively hiring

Job description

Join a dynamic team at Google as a Product Manager focused on Customer Incentives and Growth Platforms. This role offers the opportunity to shape innovative products that impact millions of users globally. You will bridge the gap between technical and business domains, guiding products from initial concept through to successful launch.

Collaborate with talented engineers, designers, and marketers to develop cutting-edge technologies that enhance access to information. Your responsibilities will include analyzing, positioning, packaging, promoting, and tailoring solutions to meet user needs, ensuring Google consistently delivers world-changing products.

Responsibilities

As a Product Manager on the Incentives and Growth Platforms team, you will lead the end-to-end product vision, technical strategy, and execution for core customer incentive and reward programs across the entire customer lifecycle. You'll tackle complex challenges at the intersection of behavioral economics, growth engineering, conversational AI, recommendation engines, partner platforms, and fraud/risk management.

This is a high-impact position requiring strong product intuition, technical expertise, and the ability to galvanize cross-functional stakeholders. Key partners include Engineering, UX, Product Marketing, Data Science, Operations, and Risk. You will define the multi-quarter strategy and technical roadmap, aligning product initiatives with broader business growth, customer retention, and ROI objectives. Leverage AI tools for research, user journey analysis, and rapid prototyping of incentive mechanics and conversational workflows. Design and implement A/B testing strategies to validate hypotheses and measure impact.

Qualifications

We are seeking candidates with a Bachelor's degree or equivalent practical experience and a minimum of 5 years in product management or a related technical field. Proven experience (2+ years) in bringing technical products from conception to launch is essential, encompassing the full lifecycle from ideation to execution. Experience integrating generative AI tools or LLM interfaces into product workflows is a key requirement.

Preferred qualifications include a Master's degree in a technology or business-related field, along with 3 years of experience in a business function such as strategic marketing, business operations, or consulting. Expertise in customer incentive platforms, promotional engines, loyalty/rewards systems, billing/fintech, growth engineering, or business generation mechanics is highly valued. Candidates should demonstrate proficiency in managing ambiguity, proactively identifying potential roadblocks, and transforming complex platform constraints into seamless user experiences. Practical application of generative AI for product research, market synthesis, user journey mapping, and rapid prototyping is also desirable.

Essential Skills

product managementgenerative AILLM

Good to Have

customer incentive platformspromotional enginesloyalty/rewards systemsbilling/fintechgrowth engineeringbusiness generation mechanicsstrategic marketingbusiness operationsconsulting

Highlights

  • Actively hiring

More Details

RoleProduct Manager, Customer Incentives and Growth Platforms
Employment TypeFull Time, Remote

About the Company

Google logo

Google

IT Consulting

Product Manager, Customer Incentives and Growth Platforms at Google | SkillMX | SkillMX