Product Manager, Customer Incentives and Growth Platforms

Google

5 yrs Bengaluru Full Time Hybrid (office + remote)
Google logo
Posted : today
Actively hiring

Job description

Join Google's innovative team as a Product Manager, focusing on Customer Incentives and Growth Platforms. This role is crucial for developing products that impact millions, driving growth through strategic incentives and advanced platform technologies. You will bridge the gap between technical possibilities and business objectives, shaping the future of how users engage with our services.

This is an opportunity to lead product strategy and execution at the intersection of behavioral economics, AI, and growth engineering. You'll work with cutting-edge AI models and large-scale data to solve complex challenges, directly contributing to a multi-billion dollar global business and fostering a culture of deep collaboration.

Responsibilities

Serve as the primary product leader, unifying cross-functional teams including Software Engineering, UX/Design, Product Marketing, Customer Operations, Data Science, and Trust and Safety/Risk.

Leverage AI tools and reasoning models for in-depth quantitative and market research, analyzing user journeys, testing behavioral hypotheses, and rapidly prototyping novel incentive mechanics and conversational workflows.

Own the multi-quarter strategy and technical roadmap for core customer incentive and reward programs. Align product initiatives with broader business growth, customer retention, and payback objectives.

Design robust tool schemas and API interfaces to enable autonomous agents and conversational assistants in delivering personalized promotional recommendations.

Execute rigorous A/B testing and flighting strategies to evaluate hypotheses, measure causal incrementality, and analyze redemption versus breakage economics.

Qualifications

A Bachelor's degree or equivalent practical experience is required.

Possess at least 5 years of product management experience or a related technical field.

Demonstrate 2 years of experience managing technical products from initial concept through to successful launch.

Experience integrating generative AI tools or LLM interfaces into product workflows is essential.

Preferred qualifications include a Master's degree in a technology or business-related field, along with 3 years of experience in a business function such as strategic marketing or consulting. Expertise in customer incentive platforms, growth engineering, or business generation mechanics is highly valued. Experience managing ambiguity, anticipating technical roadblocks, and translating complex platform constraints into seamless user experiences is also beneficial. Proficiency in using generative AI for product research, market synthesis, user journey mapping, and rapid prototyping is a significant advantage.

Essential Skills

Product ManagementGenerative AILLM InterfacesBehavioral EconomicsGrowth EngineeringConversational AIRecommendation EnginesPartner PlatformsFraud/Risk ManagementAI ToolsQuantitative ResearchMarket ResearchUser Journey MappingFeature PrototypingAPI DesignA/B Testing

Good to Have

Strategic MarketingBusiness OperationsConsultingCustomer Incentive PlatformsPromotional EnginesLoyalty/Rewards SystemsBilling/FintechBusiness Generation Mechanics

Highlights

  • Actively hiring

More Details

RoleProduct Manager, Customer Incentives and Growth Platforms
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Google

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Product Manager, Customer Incentives and Growth Platforms at Google | SkillMX | SkillMX