This role focuses on optimizing our Partner Relationship Management (PRM) platform, Impartner, to enhance partner engagement and satisfaction. You will leverage your technical acumen to streamline PRM processes and integrate third-party tools. Success in this position means driving portal adoption, managing effective onboarding, and ensuring a superior partner experience.

We seek an individual adept at navigating the Salesforce ecosystem, with proven experience as a Salesforce Administrator. Your ability to manage data efficiently, utilizing tools like Excel for data loads and mapping templates, will be crucial. This position thrives in a dynamic, fast-paced setting, requiring excellent communication and multitasking skills.

Key responsibilities include expertly managing and configuring the PRM platform (Impartner) and ensuring the technical setup, workflows, and data accuracy of PRM processes.

You will be responsible for integrating and enabling various third-party tools. A significant part of the role involves driving portal adoption, overseeing partner onboarding and training, and consistently ensuring high partner satisfaction.

This role demands prioritizing and managing multiple tasks and client engagements simultaneously. You will ensure client cases achieve desired outcomes and proactively recommend future projects for enhanced results. You will also demonstrate success in managing complex, multi-workstream, and multi-geography projects.

Collaboration with cross-functional teams to ideate and design effective solutions is essential. Ensuring all deliverables meet both internal requirements and client expectations is paramount. Maintaining strong collaborative relationships with internal resources and consistently delivering high-quality services will be a hallmark of your performance.

Essential qualifications include expertise in managing and configuring the PRM platform, specifically Impartner, and technical proficiency in setting up workflows and ensuring data accuracy within PRM processes.

We require experience integrating and enabling third-party tools. A proven ability to drive portal adoption, manage partner onboarding and training, and ensure partner satisfaction is critical for success in this role.

Hands-on experience working within the Salesforce ecosystem is mandatory, including proven Salesforce Administrator experience. Proficiency with Excel, including data loads and creating mapping templates, is necessary.

Excellent verbal and written communication skills are expected. The ability to thrive and perform in a fast-paced, dynamic environment is key. You should also possess the capability to prioritize and manage multiple tasks and client engagements effectively.