Drive the reliability and functionality of critical infrastructure and services through expert design and architecture. Anticipate and manage demand, forecasting capacity needs to ensure seamless operations. Collaborate closely with software development teams to build resilient and scalable systems.

Apply advanced judgment in data collection for continuous optimization of operations and reliability. Leverage deep expertise for incident response and maintenance, providing comprehensive health and performance reporting. Proactively identify automation opportunities, communicating service details and potential impacts of changes.

Offer robust support for technology, meticulously documenting incidents. Engage in advanced experimentation with new tools, cultivating and maintaining cutting-edge knowledge of site reliability trends. Contribute to the evolution of our operational landscape.

Own the end-to-end reliability, availability, and performance of production platforms, including Oracle E-Business Suite (EBS), Oracle Database, Exadata, WebLogic, and middleware. Diagnose and resolve complex issues across applications, databases, Linux systems, networking, and distributed services.

Develop and enhance monitoring and observability solutions, integrating alerts, metrics, and logs for insightful analysis. Implement sophisticated alert correlation, deduplication, and enrichment to minimize noise and improve incident detection.

Design and implement automated workflows for diagnostics, mitigation, and recovery, incorporating approval controls and validation safeguards. Participate actively in on-call support, leading incident triage, technical investigation, and swift service restoration across supported platforms.

A minimum of 5 years of hands-on experience in site reliability engineering, monitoring, and automation is essential, with a proven track record of owning production platforms. Strong application skills in EBS, Database, WebLogic, and middleware are required.

Expertise in Oracle Database and Exadata monitoring, performance diagnostics, and remediation automation is critical. Programming skills in Python and shell scripting for integrations and event-driven workflows are highly beneficial.

Demonstrated experience in building robust monitoring and observability solutions, integrating with incident management systems, and a solid understanding of distributed systems, Linux, and networking are key to success in this role.