Shape the future of enterprise AI by developing the foundational platform for creating and managing AI agents. Microsoft Foundry Agent Services empowers organizations to bring AI agents from concept to production, seamlessly integrating models, knowledge, and tools. You will define and deliver platform capabilities that meet enterprise-grade demands for identity, scale, observability, safety, and governance.

This role offers the opportunity to influence product direction in a rapidly evolving AI landscape. You will collaborate closely with customers, engineering, design research, and partner teams to translate cutting-edge agent patterns into robust and intuitive platform features. A key aspect of this position involves making informed decisions based on evidence, balancing developer experience with stringent enterprise requirements, and driving products from initial problem identification through successful launch and adoption.

Define the product vision, create compelling scenarios, and establish prioritized roadmaps for a core area of Foundry Agent Service, ensuring alignment between immediate customer needs and long-term platform strategy.

Actively use the product, provide clear progress updates and share learnings, fostering an inclusive, data-driven team culture focused on rapid execution and achieving high customer impact.

Engage directly with developers and enterprise clients to deeply understand their workflows and challenges, pinpoint recurring obstacles in the AI agent lifecycle, and leverage both qualitative and quantitative insights to drive product decisions.

Collaborate intimately with engineering and design teams throughout the product lifecycle, from problem definition to delivery. This includes defining clear scenarios, establishing success metrics, resolving complex tradeoffs, and ensuring cohesive capabilities across APIs, SDKs, command-line tools, portal interfaces, and documentation.

Establish and monitor key performance indicators for activation, production usage, reliability, and retention. Utilize telemetry data, A/B testing, customer feedback, and competitive analysis to measure impact and inform future product iterations.

Drive product readiness across critical domains including security, privacy, responsible AI, compliance, supportability, documentation, and go-to-market strategies to ensure customer confidence and successful service adoption.

A Bachelor's Degree coupled with at least 8 years of experience in product management, service management, program management, or software development is required. Equivalent practical experience will also be considered.

Preferred qualifications include a minimum of 1 year of experience with generative AI agents, machine learning systems, distributed cloud services, or developer tools.

Additional experience is valued in bringing cloud services, developer platforms, APIs, SDKs, or enterprise software capabilities from initial concept to successful launch and ongoing iteration.

Demonstrated experience utilizing customer research, product telemetry, experimental data, or market analysis to define product priorities and enhance measurable product outcomes is highly advantageous.

This role necessitates meeting Microsoft, customer, and/or government security screening requirements, including a Microsoft Cloud Background Check.