Principal Capacity - Technical Performance Management
UnitedHealth Group
UnitedHealth Group
Join Optum, a global health technology leader, and make a tangible impact on millions of lives. Our inclusive culture, talented colleagues, and comprehensive benefits foster a supportive environment for career growth. As we advance health optimization worldwide, you'll contribute to improving health outcomes by connecting people with the care, resources, and data they need.
Our mission at UnitedHealth Group is to help people live healthier lives and create a better health system for all. We are dedicated to removing barriers to good health, particularly for marginalized communities, and are committed to delivering equitable care.
Develop and maintain system performance reports using MXG, SAS, and Splunk, while diligently monitoring daily system health for areas of improvement and exceptions.
Provide actionable recommendations for performance enhancement and resolve system health issues. Investigate coupling facility performance and LPAR weights.
Participate in a 24x7x365 on-call rotation for performance and health restoration support across multi-platform environments, including zOS and z/Linux. Troubleshoot complex incidents and prepare for future technologies.
Develop proofs of concept for new products and establish organizational centers of excellence. Design and document technical solutions for complex business systems, including general documentation for Computer Operations.
Utilize AI for daily support and enhanced productivity. Adhere to all company policies, procedures, and business directives, including those concerning work location, team assignments, schedules, and flexible work arrangements.
A minimum of 10 years of mainframe systems experience is essential, with a strong focus on performance management in large, multi-processor, multi-LPAR, Parallel Sysplex environments.
Possess at least 2 years of experience with SAS programming, coupled with demonstrated knowledge of TSO and ISPF.
Showcase basic knowledge of zOS, JCL, and the ability to modify batch jobstreams. Familiarity with z/OS, z/VM, z/Linux, CICS, DB2, Strobe, and monitoring systems like Omegamon is required.
Leverage knowledge of large-scale operational and system concepts. Familiarity with WLM, MXG, ThruPut Manager, and SMF/RMF record structures is beneficial.
Proficiency in SAS programming and statistical data analysis, along with experience using Omegamon as a system performance monitor, is expected.
UnitedHealth
Technology