Lead and grow our Finance & Operations (F&O) practice by driving revenue, developing pipeline, and achieving margin targets. This role involves identifying and cultivating new service offerings, including innovative AI-enabled Finance & Supply Chain solutions, ERP-adjacent Customer Experience (CX), and advanced analytics.

Establish robust delivery governance for D365 F&O implementations, upgrades, migrations, and Application Management Services (AMS) programs. The Practice Director will also oversee complex global rollouts, multi-legal-entity deployments, and intricate localization strategies, ensuring successful project outcomes.

Collaborate closely with Sales and Pre-Sales teams to define winning D365 F&O deals, contributing expertise in solutioning, estimation, and proposal development. Drive strategic co-sell motions with Microsoft, including joint Go-To-Market (GTM) initiatives and industry campaigns, fostering strong partnerships.

Cultivate and maintain key relationships with Microsoft product teams, Customer Success Account Managers (CSAs), FastTrack, and Partner Development Managers. Represent the practice effectively in critical client CXO conversations, deal reviews, and strategic roadmap discussions, positioning our capabilities for success.

Spearhead revenue growth, pipeline development, and margin achievement for the F&O practice. Identify and foster new service offerings, such as AI-driven Finance & Supply Chain use cases, ERP-adjacent CX, and analytics. Provide comprehensive delivery governance for D365 F&O implementation, upgrade, migration, and AMS projects. Manage global rollouts, multi-legal-entity deployments, and localization strategies. Partner with Sales and Pre-Sales on D365 F&O deals, focusing on solutioning, estimates, and proposals. Lead Microsoft co-sell activities, joint GTM initiatives, and industry campaigns. Build and nurture relationships with Microsoft product teams, CSA, FastTrack, and Partner Development Managers. Engage clients at the CXO level, participate in deal reviews, and contribute to roadmap discussions.

Proven experience in driving revenue growth and pipeline development for a technology practice. Demonstrated ability to identify and incubate new service offerings, particularly in areas like AI, CX, and analytics. Strong experience in delivery governance for ERP implementations (e.g., D365 F&O). Expertise in managing global rollouts and complex deployments. Skilled in collaborating with sales and pre-sales teams for deal shaping and solutioning. Experience with Microsoft co-sell motions and partner programs. Excellent client relationship management and executive communication skills.

Strong understanding of Microsoft's ecosystem, including product teams and partner channels. Ability to represent the practice effectively in high-level client and internal discussions.