Join YouTube's Trust & Safety team as a Policy Enforcement Manager and play a vital role in safeguarding the platform. This position is crucial for identifying and addressing major challenges that threaten product safety and integrity. You will leverage your technical acumen, exceptional problem-solving abilities, user understanding, and clear communication to protect users and partners from abuse across Google's diverse product ecosystem.
This role demands a strategic, big-picture mindset and a collaborative spirit, driven by a commitment to doing the right thing. You will collaborate globally and cross-functionally with Google's engineers and product managers, working with urgency to combat abuse and fraud at Google speed. Take pride in contributing daily to fostering trust in Google and upholding the highest standards of user safety.
As a Policy Enforcement Manager within YouTube Trust and Safety, you will be instrumental in making the internet a safer place and championing free speech. You will collaborate with global teams spanning Policy, Enforcement, Product, Engineering, Tools, and Legal to proactively prevent violative content from appearing on the platform.
Your responsibilities will include analyzing abuse trends and evaluating quality within vendor operations, developing innovative solutions for quality improvements, workflows, and processes. You will also review content decisions, considering cultural and political nuances, and will examine graphic, controversial, and offensive video content in accordance with YouTube's Community Guidelines. This position requires on-call availability for weekends and holidays on a rotating schedule.
The ideal candidate for this role possesses a Bachelor's degree or equivalent practical experience, coupled with at least two years of experience in an operations capacity, such as scaled/business operations, vendor management, or process/organizational optimization. A demonstrated ability to work non-standard hours, including weekends, holidays, and on shift-based schedules, is essential.
Preferred qualifications include experience identifying abuse trends or working in news or policy environments. Familiarity with SQL and spreadsheet software, along with proven investigative skills and the ability to use data to inform strategy and business actions, are highly valued. Experience in content policy, anti-abuse efforts, and reviewing online content, alongside a strong capacity for building effective cross-functional relationships and exhibiting sound business judgment, will set candidates apart.
Internet