Platform Customer Engineer, Google Cloud

Google

10+ yrs Mumbai Full Time Hybrid (office + remote)
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Posted : 2 weeks ago

Job description

Join Google Cloud as a Platform Customer Engineer and be instrumental in helping leading organizations leverage the power of cloud computing. You'll work with a diverse range of clients, including educational institutions and government agencies, to enhance their productivity, mobility, and collaboration through Google Cloud products. Your role involves deeply understanding customer needs and delivering tailored solutions, acting as a crucial link between our clients, sales teams, and product engineering.

This position offers the opportunity to address key technical challenges for our customers, collaborating with product marketing and engineering teams to stay ahead of industry trends and contribute to product enhancements. As a key member of the Google Cloud ecosystem, you will facilitate the successful adoption and optimization of our innovative solutions.

Responsibilities

Develop and execute comprehensive technical account plans and strategies to support targeted business objectives. Utilize a blend of sales, programming, and solutions architecture expertise to showcase the value of Google Cloud Platform through compelling demos, pilots, and workshops. Architect robust cross-pillar solutions, drive successful technical wins, and define initial delivery plans for clients, leading technical engagements throughout the solution phase. Facilitate seamless post-sales transitions by assisting with pricing activities and handing off the final delivery plan to implementation teams. Monitor progress against delivery plans and provide essential support to cross-functional teams during ramp-up, delivery, migration, or implementation phases.

Qualifications

A Bachelor's degree or equivalent practical experience is required for this role. You should possess a minimum of 10 years of experience in cloud-native architecture, ideally within a customer-facing or support capacity. Proven experience with cloud engineering, on-premise infrastructure, virtualization, or containerization platforms is essential. The ability to engage effectively with technical stakeholders and present to executive leadership is a must.

Furthermore, candidates must have experience in programming languages, debugging, systems design, prototyping, delivering demos, and conducting customer workshops. Experience in selling technical solutions, particularly in areas like Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security, is highly preferred. Experience managing the entire business cycle and developing technical strategies to uncover new workloads is also valuable.

Essential Skills

Cloud Native ArchitectureCustomer FacingSupportCloud EngineeringOn-premise EngineeringVirtualizationContainerizationTechnical Stakeholder EngagementExecutive Leadership PresentationsProgrammingDebuggingSystems DesignPrototypingDemosCustomer WorkshopsSalesSolutions ArchitectureTechnical Account PlanningBusiness AcumenPresentation Skills

Good to Have

Infrastructure ModernizationApplication ModernizationData ManagementData AnalyticsCloud AINetworkingMigrationsSecurity ConceptsEncryptionIdentity ManagementAccess ControlAttack VectorsBusiness Cycle ManagementTechnical Strategy DevelopmentWorkload Identification

More Details

RolePlatform Customer Engineer, Google Cloud
IndustryTechnology
DepartmentEngineering, Sales
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Google

Technology

Platform Customer Engineer, Google Cloud at Google | SkillMX | SkillMX