People -Managed Services-Senior

EY

6–9 yrs Thiruvananthapuram Full Time Hybrid (office + remote)
EY logo
Posted : today
Actively hiring

Job description

Join EY's Global Delivery Services as a Senior in People Consulting, specializing in HR Managed Services. This role focuses on transforming and optimizing HR service delivery through innovative solutions, including process redesign and HR Shared Services setup. You will collaborate with HR and business leaders to assess current operations, design future-state models, and implement practical improvements to enhance efficiency, governance, and employee experience.

At EY, we are committed to fostering a culture of continuous learning and development. We empower our teams with future-focused skills and provide world-class experiences in a diverse and inclusive environment. Build a career that is as unique as you are, contributing to a better working world.

Responsibilities

As a Senior within HR Managed Services, you will: - Assess current HR processes and service delivery structures, identifying pain points and opportunities for improvement. - Design future-state HR processes, service delivery models, and governance frameworks. - Support the end-to-end design and setup of HR Shared Services or HR Service Centres. - Develop process maps, SOPs, and service level definitions. - Own defined workstreams, ensuring high-quality delivery within scope and timeline. - Build strong relationships with client stakeholders and internal teams. - Guide and mentor junior team members. - Contribute to proposals, solution design, and practice development initiatives.

Qualifications

Ideal candidates will possess: - 6-9 years of experience in HR Transformation, HR operations, HR Shared Services, or consulting. - A Master’s degree in HR or a full-time MBA/EMBA. - Hands-on experience in HR operating model design, process mapping, and service catalogue creation. - Experience supporting Shared Services transitions and operational readiness. - Strong consulting, stakeholder management, facilitation, and problem-solving skills. - Excellent communication, presentation, and documentation abilities. - The flexibility to travel nationally and internationally for client projects.

Essential Skills

HR processesHR service deliveryHR operating modelsStakeholder managementProblem-solvingProcess redesignCommunicationPresentation skillsClient relationship managementProject management

Good to Have

LeanSix SigmaRACI developmentSOP creationShared Services transitionsKnowledge transferTrainingOperational readinessStabilization activitiesProposal writingBusiness development

Highlights

  • Actively hiring

More Details

RolePeople -Managed Services-Senior
IndustryManagement Consulting, Human Resources
DepartmentHuman Resources, Consulting
Employment TypeFull Time, Hybrid (office + remote)

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Management Consulting

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