People Consulting - Business Transformation Change Manager - Manager
EY
EY
Join EY and build a career that’s as unique as you are. As a Change Manager within our People Consulting practice, you'll lead significant organizational change initiatives.
This role is pivotal in managing and delivering OCM/HR transformation projects, ensuring they meet schedule, budget, and quality targets. You will be instrumental in developing robust change management strategies, frameworks, and plans, including effective resistance management and training programs. A deep understanding of end-to-end project management processes is essential.
Independently manage client stakeholder relationships to deliver comprehensive change management strategies, frameworks, and plans. Develop and implement resistance management plans, training schedules, and identify training needs.
Conduct change rollout and impact assessments, alongside creating communication and stakeholder engagement plans. Ensure successful project execution within agreed parameters, adhering to all project management processes from initiation to closure.
Diagnose change needs, strategize effectively, and articulate these clearly to all stakeholders. Lead and manage the entire change initiative as a project, ensuring clear reporting and communication throughout the change cycle.
Possess OCM certification from PROSCI or PMP/Prince 2 certification, coupled with expertise in Business Process Management and Stakeholder Management. Proven experience interacting with senior executives (CTOs, COOs) and internal partners is mandatory.
Experience in Business Process Improvement, ideally with Lean Six Sigma Green Belt certification, and hands-on experience with leading BPMN tools are highly valued. Industry experience across Government, Healthcare, Retail, Telecom, Oil & Gas, BSFI, Airlines, Manufacturing, or Food & Beverages is beneficial.
Require over 10 years of relevant experience in a Business/Corporate IT environment, with a focus on leading change management in major IT transformation projects. Experience working with global teams, managing multiple projects, understanding customer strategy, and strong team collaboration skills across diverse teams are essential. Excellent English communication, negotiation, and interpersonal skills are a must. The role demands a go-getter attitude, result orientation, adaptability, and readiness for travel.
EY Global Delivery Services ( EY GDS)
IT Consulting