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This Manager role is pivotal in supporting Global Payroll engagements, ensuring exceptional service delivery in collaboration with EY's worldwide leaders and partners.

Spearhead Global Payroll delivery initiatives by partnering with engagement teams. Oversee payroll system setup, including seamless data migration and transitions.

Review payroll processing services to guarantee accuracy, timeliness, and legislative compliance across all operational aspects, from Build to Gross and Gross to Net, to disbursement and overpayment recovery.

Ensure precision and integrity in payroll and HR data through meticulous review and quality control. Assist clients in meeting their statutory and legislative obligations by preparing necessary reports and documentation.

Provide expert advisory services on payroll matters, adeptly resolving complex inquiries and identifying/rectifying payroll errors to maintain accurate employee compensation and database integrity. Mentor and guide team members, coordinating their activities effectively.

Manage adherence to the Hub's methodology framework and delegated responsibilities, while also undertaking ad-hoc reporting and other assigned duties.

Demonstrate a strong foundation in personnel and people management, including experience in supervision and team building. Showcase an ability to work effectively within a team environment and connect with staff at all levels.

Exhibit a proven capacity to rapidly acquire new information, processes, and procedures, coupled with a consistent ability to meet deadlines and resolve challenges. Proficiency in the Microsoft Office suite, with advanced or expert-level Excel skills, is essential.

Possess prior experience in end-to-end payroll processing and managing high-volume payroll operations. A minimum of 5 years in payroll transformation, operations, and delivery is required, alongside multi-country payroll implementation experience (APAC, EMEA, ANZ, Africa) within a client service setting.

Exhibit expert numeracy skills, meticulous attention to detail, and accuracy. Communicate effectively, both verbally and in writing, in English. Experience in payroll technology consulting and delivery, including SuccessFactors and Workday integrations, payroll solution architecture, data migration, UAT, and operating model design, is highly valued.