This role focuses on configuring and supporting packaged or SaaS applications. You will adapt features, manage releases, and ensure system stability. Utilize standard tools, APIs, and low-code platforms to align solutions with business needs while maintaining compatibility and performance. The position requires a minimum of 3 years of experience, with a focus on Microsoft Cloud Application Architecture.

We are seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions. This involves leveraging Generative and Agentic AI frameworks to drive innovation, efficiency, and business transformation.

- Configure and support packaged or SaaS applications. - Adapt features, manage releases, and ensure system stability. - Use standard tools, APIs, and low-code platforms for solutions. - Lead AI-driven solution design and delivery using GenAI and Agentic AI. - Address complex business challenges and automate processes. - Integrate intelligent insights into enterprise workflows. - Perform independently and become a subject matter expert. - Actively participate and contribute in team discussions. - Provide solutions to work-related problems. - Assist in developing and implementing best practices for application support. - Collaborate with cross-functional teams to enhance system performance and reliability.

- Minimum 3 years of experience required. - Must have expertise in Microsoft Cloud Application Architecture and Microsoft Cloud Enterprise Architecture. - Strong understanding of cloud computing principles and architecture. - Experience with application support and troubleshooting methodologies. - Familiarity with system monitoring tools and performance optimization techniques. - Ability to document technical processes and solutions clearly. - Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. - Ability to align AI capabilities with business objectives. - Ensure scalability, responsible use, and tangible value realization. - 15 years of full-time education is required.