This role focuses on configuring and supporting packaged or SaaS applications. Responsibilities include adapting features, managing releases, and ensuring system stability. You will leverage standard tools, APIs, and low-code platforms to align solutions with business needs, maintaining compatibility and performance.

We are seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks. This role aims to drive innovation, efficiency, and business transformation through AI-powered technologies.

- Configure and support packaged or SaaS applications. - Adapt features, manage releases, and ensure system stability. - Utilize standard tools, APIs, and low-code platforms. - Align solutions with business needs while preserving compatibility and performance. - Lead AI-driven solution design and delivery using GenAI and Agentic AI. - Address complex business challenges and automate processes. - Integrate intelligent insights into enterprise workflows. - Perform independently and become a subject matter expert. - Actively participate in team discussions and contribute solutions. - Assist in developing and implementing best practices for application support. - Collaborate with cross-functional teams to enhance system performance and reliability.

- Minimum 2-5 years of experience required. - A minimum of 3 years of experience in Microsoft Cloud Application Architecture is essential. - Proficiency in Microsoft Cloud Enterprise Architecture is a must-have skill. - Strong understanding of cloud computing principles and architecture. - Experience with application support and troubleshooting methodologies. - Familiarity with system monitoring tools and performance optimization techniques. - Ability to document technical processes and solutions clearly. - A 15-year full-time education is required.