As a Packaged/SaaS Application Engineer, you will play a key role in configuring and supporting packaged or SaaS applications. Your focus will be on adapting features to meet evolving business needs, managing software releases, and ensuring overall system stability and performance. You will leverage standard tools, APIs, and low-code platforms to deliver solutions that align with organizational objectives while maintaining compatibility and optimal performance. This position offers an opportunity to contribute to impactful technology solutions.

Collaboration with cross-functional teams to address operational challenges and optimize application functionality is integral to this role. You will be expected to become a subject matter expert and contribute actively to team discussions, offering solutions to work-related problems. Translating stakeholder requirements into effective application configurations and monitoring application performance are crucial aspects of your daily responsibilities. Furthermore, you will document processes and assist junior team members in understanding application functionalities and best practices.

- Configure and support packaged or SaaS applications to tailor features according to evolving business requirements. - Manage software releases and ensure the overall stability and performance of the systems. - Utilize standard tools, APIs, and low-code platforms to deliver solutions that align with organizational goals. - Collaborate with stakeholders to gather requirements and translate them into effective application configurations. - Monitor application performance and troubleshoot issues to maintain system reliability. - Document processes and configurations to support knowledge sharing and continuity. - Assist junior team members in understanding application functionalities and best practices.

This role requires a strong foundation in configuring and supporting packaged or SaaS applications. Essential technical proficiencies include Ab Initio, Amazon Web Services (AWS), and Apache Spark. A minimum of 2-5 years of relevant experience is expected, with a specific emphasis on 4-5 years in Ab Initio. You should possess a deep understanding of data integration and processing techniques pertinent to packaged applications. Experience with APIs and low-code platforms for customization and extension of application capabilities is also highly valued.

Key qualifications include the ability to analyze system logs and performance metrics for efficient issue resolution, and familiarity with release management processes and version control systems. Excellent problem-solving skills are crucial, with a commitment to delivering scalable and maintainable solutions. A 15-year full-time education is a prerequisite for this position. The successful candidate will be expected to perform independently, become a subject matter expert, and actively participate in team discussions, contributing solutions to complex problems.