This Packaged/SaaS Application Engineer role focuses on configuring and supporting packaged or SaaS applications. The primary goal is to adapt features, manage releases, and ensure overall system stability. Utilizing standard tools, APIs, and low-code platforms, you will align solutions with business needs while maintaining compatibility and optimal performance.

- Configure and support packaged or SaaS applications to adapt features and manage releases. - Ensure system stability and performance using standard tools, APIs, and low-code platforms. - Collaborate with cross-functional teams to ensure seamless deployment activities. - Monitor deployment progress and adjust plans to address any challenges or risks. - Facilitate knowledge sharing and training sessions to support deployment readiness.

- Minimum 3 years of experience with ServiceNow Configuration Management Database (CMDB). - Proficiency in ServiceNow Configuration Management Database (CMDB) and ServiceNow ITOM Discovery. - Strong understanding of configuration management principles and database management. - Ability to analyze and resolve complex deployment issues within ServiceNow environments. - Experience in coordinating deployment activities across multiple teams and stakeholders. - Familiarity with IT operations management and discovery tools is beneficial.