Join our team as a Packaged/SaaS Application Engineer, focusing on configuring and supporting critical packaged or SaaS applications. Your role will involve adapting features, managing releases, and ensuring robust system stability. You'll leverage standard tools, APIs, and low-code platforms to build solutions that perfectly align with business needs, all while maintaining optimal compatibility and performance.

- Drive independent work and become a subject matter expert. - Actively contribute to team discussions and problem-solving. - Collaborate with cross-functional teams to define requirements and implement enhancements. - Monitor system performance, troubleshoot issues, and ensure high availability. - Document all configuration changes and system modifications. - Mentor junior team members, sharing knowledge and best practices.

- Minimum 3 years of experience specifically with ServiceNow Human Resource Service Delivery (HRSD). - Demonstrated experience configuring and customizing ServiceNow modules. - Solid understanding of application lifecycle management, including release management and version control. - Familiarity with APIs and integration techniques for enterprise systems. - Proficiency in low-code/no-code platforms for scalable solution development. - Strong troubleshooting skills to efficiently resolve system issues. - A foundation of 15 years of full-time education is required.