This role focuses on configuring and supporting packaged or SaaS applications, ensuring they adapt to evolving business needs. Responsibilities include managing application features, overseeing release cycles, and maintaining robust system stability. The engineer will leverage standard tools, APIs, and low-code platforms to align solutions with business objectives, ensuring seamless compatibility and optimal performance.

Collaboration with cross-functional teams is key to gathering requirements and implementing application enhancements. The role involves monitoring system performance, troubleshooting issues proactively, and documenting all configuration changes and system updates. This position also offers opportunities to mentor junior team members by sharing expertise and providing guidance on application processes.

- Configure and support packaged/SaaS applications to meet business requirements. - Manage application features and oversee release processes. - Ensure system stability, performance, and compatibility. - Utilize standard tools, APIs, and low-code platforms for solution alignment. - Collaborate with cross-functional teams to implement enhancements. - Monitor system performance and troubleshoot issues. - Document configuration changes and system updates. - Assist and mentor junior team members.

A minimum of 3 years of experience is required, specifically with SAP S/4HANA Group Reporting. A strong understanding of application configuration and support within packaged or SaaS environments is essential. Proficiency in using standard tools, application programming interfaces, and low-code platforms for customization is necessary. The ability to manage release cycles, ensure system stability, and troubleshoot effectively is crucial.

Familiarity with integration techniques to maintain cross-system compatibility is also important. The candidate must possess a minimum of 3 years of experience and have completed 15 years of full-time education. This role is based in our Mumbai office.