Seeking a Packaged/SaaS Application Engineer to configure and support packaged or SaaS applications. This role involves adapting features, managing releases, and ensuring system stability. You will leverage standard tools, APIs, and low-code platforms to align solutions with business needs while maintaining compatibility and performance.

The ideal candidate possesses strong hands-on experience in ServiceNow Custom Apps / App Engine. You should be adept at designing and delivering custom applications, workflows, integrations, data models, and user experiences that precisely meet business objectives.

- Become a subject matter expert and perform independently. - Actively participate and contribute to team discussions. - Provide solutions to complex work-related challenges. - Collaborate with cross-functional teams to gather requirements and translate them into technical configurations. - Monitor system performance and troubleshoot issues to ensure optimal application functionality. - Document configuration changes and maintain knowledge repositories for team continuity.

- Minimum 2-5 years of experience required, with a minimum of 3 years specifically in ServiceNow. - Proficiency in ServiceNow is a mandatory skill. - Experience in configuring and customizing ServiceNow modules to meet business requirements. - Strong understanding of APIs and integration techniques within ServiceNow environments. - Familiarity with low-code development platforms and their application in SaaS solutions. - Ability to manage application releases and perform system upgrades with minimal disruption. - Knowledge of troubleshooting and maintaining system stability in cloud-based applications.