Join us as a Packaged/SaaS Application Engineer to configure and support essential packaged or SaaS applications. This role involves adapting features, managing releases, and ensuring robust system stability. You will leverage standard tools, APIs, and low-code platforms to deliver business-aligned solutions while maintaining optimal compatibility and performance.

This position offers an opportunity to become a subject matter expert and contribute significantly to team discussions. You will play a vital role in providing effective solutions to complex work-related problems and collaborating across various teams to implement enhancements.

- Independently perform duties and develop into a subject matter expert. - Actively participate and contribute to team discussions and problem-solving. - Collaborate with cross-functional teams to gather requirements and implement application enhancements. - Monitor application performance and troubleshoot issues to ensure high availability. - Document all configuration changes and maintain comprehensive knowledge bases. - Mentor and guide junior team members on best practices and technical knowledge.

We are seeking a Packaged/SaaS Application Engineer with a strong foundation in DevOps. Experience with continuous integration and deployment pipelines, familiarity with cloud platforms and infrastructure automation tools, and a solid understanding of version control systems are essential.

Candidates should be adept at working with APIs for third-party service integration and possess knowledge of containerization and orchestration technologies. A minimum of 3 years of dedicated experience in DevOps is required for this role. A 15-year full-time education is a prerequisite. This role is based in our Gurugram office.