As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications, tailoring features to meet evolving business needs. This role is vital for managing software releases and ensuring system stability and performance. You will leverage standard tools, APIs, and low-code platforms to develop solutions that align with organizational objectives while maintaining compatibility and optimal performance.

This position requires active participation in team discussions and a commitment to providing effective solutions for work-related challenges. Collaboration with cross-functional teams is essential for gathering requirements and implementing application enhancements. Proactive monitoring of application performance to identify and address areas for improvement is a key aspect of the role. Furthermore, maintaining detailed records of system modifications and documenting configuration changes are important duties. Assisting junior team members through knowledge sharing and guidance on best practices is also expected.

- Configure and support packaged or SaaS applications to adapt features. - Manage software releases and ensure system stability and performance. - Utilize standard tools, APIs, and low-code platforms for solution development. - Monitor application health and troubleshoot issues efficiently. - Collaborate with cross-functional teams to gather requirements and implement enhancements. - Document configuration changes and maintain system modification records. - Mentor junior team members and share best practices.

Proficiency in Python (Programming Language) is a mandatory requirement for this role, with a minimum of 2 years of experience specifically in Python.

A strong understanding of software as a service (SaaS) application architecture and deployment models is essential. Experience with APIs and integrating third-party services is also crucial. Familiarity with low-code platforms and their application in customizing packaged software will be beneficial.

Candidates must demonstrate the ability to effectively troubleshoot and resolve application issues. Knowledge of release management processes and version control systems is expected. A 15-year full-time education is required for this position. This role is based in our Pune office.