Join our team as a Packaged/SaaS Application Engineer, focusing on configuring and supporting packaged or SaaS applications. This role is crucial for tailoring features, managing releases, and ensuring overall system stability. You will leverage standard tools, APIs, and low-code platforms to develop solutions that meet business needs while maintaining optimal performance and compatibility.

- Become a subject matter expert and operate independently. - Actively participate in team discussions and contribute to problem-solving. - Collaborate with cross-functional teams to gather requirements and implement enhancements. - Monitor application performance, troubleshoot issues, and ensure system reliability. - Document configuration changes and maintain knowledge base. - Assist junior team members by sharing knowledge and providing guidance.

- Minimum 3 years of experience in ServiceNow Software Asset Management, including SAM Pro Development. - Strong understanding of software asset lifecycle management and compliance. - Experience configuring and customizing ServiceNow modules. - Proficiency in working with APIs and integrating third-party tools. - Familiarity with low-code development environments and automation workflows. - Excellent problem-solving skills and attention to detail. - A completed 15 years of full-time education is mandatory.