Join Google Cloud Platform (GCP) and empower customers to innovate and build their future with cloud-native technology. Our secure, reliable, and scalable products support businesses of all sizes in their digital transformation journey. As an entrepreneurial member of our rapidly growing team, you will deeply understand customer needs and help shape how businesses leverage technology to connect with their audiences.
As a GCP Outcome Customer Engineer (OCE), your role is pivotal in accelerating customer business ramp-up and maximizing their investment value. You will lead deployment plans, transition workloads to production, and provide essential technical guidance to customers and partners. Your efforts will directly influence workload velocity and consumption, driving faster value realization, increased adoption, and future growth opportunities.
You will integrate sales acumen, market expertise, direct technical engagement, and project management skills to showcase the power of the Google Cloud portfolio.
Develop and coordinate comprehensive deployment plans involving customers, professional services, and partner teams. This includes onboarding implementation teams, proactively resolving blockers, managing timelines, and ensuring operational readiness, such as capacity and training.
Utilize coding, debugging, and systems design expertise to overcome technical challenges and expedite deployment processes.
Track and drive the progress of initial and ongoing workload ramp-up, ensuring customers move from agreement to active consumption as swiftly as possible.
Identify opportunities for introducing new workloads within existing accounts during project execution.
Foster sustained product usage to ensure customers continuously derive value and secure long-term contract renewals.
Demonstrated Bachelor's degree or equivalent practical experience.
Possess at least 10 years of experience in cloud-native architecture, specifically within customer-facing or support capacities.
Proven experience in deployment planning, orchestration, or change management processes.
Strong background in programming languages, debugging techniques, and systems design principles.
Experience effectively engaging with, presenting to, and influencing both technical stakeholders and executive leadership.
Track record of architecting and selling technical solutions across infrastructure modernization, networking, security, and application modernization domains.
Technology