OT-Scheduling ProductActivation Success Lead
EY
EY
Join EY and shape a career that's as unique as you are. Leverage global scale, supportive culture, and advanced technology to achieve your full potential. Your distinct voice and perspective are crucial in helping EY build an exceptional experience for yourself and a better working world for everyone.
This role focuses on driving success for our Scheduling products, ensuring seamless activation and adoption.
EY is dedicated to building a better working world by creating long-term value for clients, people, and society, fostering trust in capital markets. Through data and technology, diverse EY teams across over 150 countries deliver assurance and help clients grow, transform, and operate.
Define team vision, product roadmap, and success metrics, acting as a key enabler for Product Managers in managing product lifecycle artifacts. Develop and lead the team, clarifying roles, coaching members, building capabilities, and fostering cross-region collaboration.
Align stakeholders by translating business needs into prioritized requirements and clear delivery commitments, managing champion networks. Coordinate end-to-end readiness with Product Engineering and Operations, managing releases, dependencies, risks, and handoffs.
Drive product activation and adoption through leading rollouts, communications, training, and change enablement. Measure product success using data visualizations, adoption trends, feedback, and stakeholder reviews. Ensure quality by setting acceptance criteria, overseeing testing, and resolving gaps before launch. Own delivery performance by tracking milestones, KPIs, risks, and decisions, escalating issues promptly. Continuously improve by standardizing practices, automating repeatable tasks, and shortening time to value.
Demonstrate strategic thinking by balancing user value, business priorities, and delivery feasibility. Exhibit strong people leadership skills, including coaching, building trust, and clarifying ownership. Influence stakeholders effectively through clear communication and by aligning diverse decision-makers.
Apply Agile practices across roadmaps, backlogs, testing, and releases for robust product delivery. Showcase change and data fluency by driving adoption KPIs, analyzing trends, and incorporating feedback. Maintain resilience and collaboration, adeptly navigating ambiguity, risks, and global teamwork.
EY Global Delivery Services ( EY GDS)
Management Consulting