Organizational Change Management - Manager
EY
EY
Embark on a fulfilling career at EY, a global leader in professional services. You'll have the opportunity to develop your unique talents within a supportive, inclusive, and technologically advanced environment. Join us to build an exceptional career and contribute to a better working world.
EY's Global Delivery Services (GDS) consults with clients worldwide, playing a crucial role in EY's growth strategy. Our expansive network, established in 2002, now comprises over 80,000 professionals across ten global locations. We deliver a comprehensive suite of services including Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support, enabling seamless, high-quality client service.
We are seeking experienced Managers with strong Change Management expertise to join our People Consulting team. This role presents a significant opportunity to contribute to a premier global professional services organization and drive the expansion of our People Consulting practice.
Develop and lead change management expertise within the practice, growing a team of change and learning design specialists.
Facilitate the execution of change management strategies for global transformation programs in collaboration with international EY offices.
Provide expert advice and guidance as a subject matter expert, working effectively within large, distributed program teams.
Ensure the delivery of high-quality project outputs through rigorous internal reviews and aim for excellent client and global counterpart feedback.
Manage engagement risks, project economics, handle escalations, and ensure effective planning and budgeting.
Drive the development of thought leadership, collateral, tools, and methodologies to enhance our change management capabilities.
Support practice leadership in demand generation and growth by collaborating with EY global offices.
Act as a counselor and coach, setting goals, conducting performance reviews, and fostering team development.
Collaborate with subject matter experts across HR service areas to provide insights into strategic and operational performance.
Demonstrate high integrity and a commitment to thriving in a challenging and evolving environment.
Possess the ability to manage ambiguity and act proactively.
Exhibit strong communication and presentation skills, coupled with cross-cultural awareness and sensitivity.
Maintain high energy levels, agility, and adaptability.
Be open to travel for client projects as per EY and country-specific advisory guidelines.
Ideally, candidates will possess APMG, PROSCI®, or equivalent certification. Experience in creating project budgets and resource estimates for HR and technology transformations is advantageous.
Proven experience in facilitating solution workshops and design sessions across diverse industries and geographies.
Familiarity with identifying and deploying leading-edge communication and stakeholder engagement tools and techniques.
Experience leading and supporting a network of Change practitioners in cross-functional, client-facing settings. Expertise in recommending and leveraging digital solutions for change, such as automation, gamification, and advanced analytics, is highly valued.
Familiarity with data-driven change management techniques and knowledge of one or more HCM cloud platforms (Oracle, SAP) or out-of-box HR technologies. Working knowledge of Project Management principles is also beneficial.
EY Global Delivery Services ( EY GDS)
Management Consulting