Order Management Specialist

Capgemini

3–7 yrs Chennai Full Time Remote
Capgemini logo
Posted : today
Actively hiring

Job description

Capgemini invites a skilled Order Management expert to join our dynamic team. This role is pivotal in ensuring the seamless flow of orders from entry to delivery, optimizing logistics, and coordinating across departments. We foster an environment where you can shape your career, collaborate globally, and reimagine what's possible with technology.

As a key player in transforming organizations with technology and building a more inclusive world, you will contribute to our mission of accelerating digital and sustainable transitions.

Responsibilities

Key responsibilities include validating and processing customer orders, managing modifications and cancellations, and handling returns efficiently. You will create essential delivery and shipment documents, integrating them with load building, mode planning, and route optimization.

This role demands proactive coordination with various departments to ensure timely and accurate shipments, along with robust data analysis and reporting using advanced Excel skills. The goal is to achieve optimal logistics operations and swift order fulfillment.

Qualifications

Ideal candidates possess 3-5 years of experience for Senior Associate roles and 5-7 years for Process Lead positions in Order Management. Proficiency in SAP modules is mandatory.

Strong analytical and problem-solving skills are essential for managing exceptions and anticipating market changes. Excellent communication abilities are required for effective cross-functional coordination. Flexibility to work in all shifts and meticulous attention to detail, coupled with the ability to perform under tight deadlines, are critical for success in this role.

Essential Skills

Order ManagementSAPExcelData AnalysisLogistics

Good to Have

Predictive AnalyticsRoute OptimizationLoad BuildingMode Planning

Highlights

  • Actively hiring

More Details

RoleOrder Management Specialist
IndustryInformation Technology & Services, Management Consulting
DepartmentSupply Chain Management, Operations, Customer Support
Employment TypeFull Time, Remote

About the Company

Capgemini logo

Capgemini

Information Technology & Services