Order Management Specialist
Capgemini
Capgemini
Capgemini invites a skilled Order Management expert to join our dynamic team. This role is pivotal in ensuring the seamless flow of orders from entry to delivery, optimizing logistics, and coordinating across departments. We foster an environment where you can shape your career, collaborate globally, and reimagine what's possible with technology.
As a key player in transforming organizations with technology and building a more inclusive world, you will contribute to our mission of accelerating digital and sustainable transitions.
Key responsibilities include validating and processing customer orders, managing modifications and cancellations, and handling returns efficiently. You will create essential delivery and shipment documents, integrating them with load building, mode planning, and route optimization.
This role demands proactive coordination with various departments to ensure timely and accurate shipments, along with robust data analysis and reporting using advanced Excel skills. The goal is to achieve optimal logistics operations and swift order fulfillment.
Ideal candidates possess 3-5 years of experience for Senior Associate roles and 5-7 years for Process Lead positions in Order Management. Proficiency in SAP modules is mandatory.
Strong analytical and problem-solving skills are essential for managing exceptions and anticipating market changes. Excellent communication abilities are required for effective cross-functional coordination. Flexibility to work in all shifts and meticulous attention to detail, coupled with the ability to perform under tight deadlines, are critical for success in this role.
Capgemini
Information Technology & Services