This role focuses on providing expert support for Oracle HCM HR Helpdesk functions. You will be instrumental in managing and resolving queries related to compensation and benefits within the Oracle HCM Cloud environment.

The ideal candidate will possess a strong understanding of total rewards and their associated annual cycles and business processes. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional service.

We are seeking an individual with a proven ability to grasp new technical concepts rapidly and work effectively with minimal supervision.

Manage and resolve Oracle HCM HR Helpdesk tickets efficiently.

Provide hands-on support for Oracle HCM Cloud, particularly in compensation and benefits.

Leverage working knowledge of MS Office tools, including MS Project, Excel, Word, PowerPoint, and Visio.

Contribute to project leadership and project management duties as needed.

Apply functional expertise in total rewards to address business needs.

Demonstrated experience with Oracle HCM Cloud, specifically in compensation and benefits.

Proven track record of working with Oracle HCM Cloud through a full project lifecycle.

Proficiency in MS Office Suite, including MS Project, Excel, Word, PowerPoint, and Visio.

Strong design thinking capabilities and the ability to lead projects.

Excellent verbal and written executive communication skills are essential for this role.

Ability to collaborate effectively within a matrixed organization and to quickly learn new technical concepts.