Join Oracle's CSS organization and contribute to managing and optimizing mission-critical database environments for enterprise clients. This role focuses on Oracle Database technologies, including RAC, Exadata, high availability, disaster recovery, and performance optimization. You will collaborate with seasoned professionals to tackle complex database challenges and ensure top-tier customer support.

As an Oracle Exadata / RAC DBA Architect, you will provide advanced technical support, administration, troubleshooting, and architectural guidance. The ideal candidate possesses over 10 years of experience in Oracle RAC or Engineered Systems, with deep expertise in RAC, ASM, Data Guard, RMAN, and diagnostics. Responsibilities include resolving intricate production issues, executing upgrades and migrations, optimizing performance, and engaging directly with enterprise customers. This position requires comfort in a customer-facing technical capacity, participation in 24x7 rotational shifts (including US working hours), and a commitment to working from our Bengaluru office.

Provide architect-level technical support for Oracle RAC and Exadata environments, expertly diagnosing and resolving complex database, clustering, storage, and availability issues.

Manage Oracle database installations, configurations, upgrades, migrations, and patching to ensure optimal stability, security, and operational efficiency.

Implement, administer, and troubleshoot Oracle RAC, Data Guard, ASM, and RMAN backup and recovery solutions to guarantee business continuity.

Investigate database performance bottlenecks, analyze diagnostic data, and propose effective tuning and optimization strategies.

Engage directly with enterprise customers to understand their technical challenges, offer expert recommendations, and deliver timely, effective resolutions.

Lead technical investigations for high-priority production incidents, coordinating with internal engineering and support teams to drive issues to successful resolution.

Develop troubleshooting guides, technical documentation, knowledge articles, and best practices to enhance overall support effectiveness.

Participate in rotational shifts, including night shifts and US timings, to ensure continuous support for business-critical Oracle database and Exadata environments.

Minimum of 10 years of hands-on experience in Oracle RAC database administration, Oracle Engineered Systems administration, or database architecture.

Strong expertise in Oracle Real Application Clusters (RAC), including configuration, administration, troubleshooting, and high-availability operations.

Advanced knowledge of Automatic Storage Management (ASM), encompassing storage administration, disk group management, and troubleshooting.

Practical experience in configuring, administering, monitoring, and troubleshooting Oracle Data Guard environments.

Solid hands-on experience with Oracle Recovery Manager (RMAN), database backup and recovery procedures, and restoration scenarios.

Demonstrated ability to investigate and resolve complex Oracle database issues using diagnostic tools, logs, and performance analysis.

Experience with Oracle database installation, patching, upgrades, and migrations.

Strong customer-facing technical support experience, including conducting troubleshooting discussions, providing proactive recommendations, and resolving issues effectively.

Ability to clearly communicate complex technical findings to both technical teams and non-technical stakeholders.

Willingness to work night shifts, US timings, and 24x7 rotational support schedules.

Willingness to work from the Bengaluru office.

Educational qualification such as BE, BTech, MCA, or equivalent is required.